
State Farm® Insurance Agent Joan Roisum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Grant Parrish
June 14, 2025
"Been with State Farm for a while now and Joan’s team has always been kind and efficient. Additional appreciation to Kiera who helped me with my policy questions today!"
Susan Jensen
June 13, 2025
"I've been a client at Joan Roisum's State Farm Insurance agency for many years. Always have gotten quick responses. A special shout out to Shannon Denoma who has been quite helpful whenever I've had questions, issues, etc."
mohamed Ali
June 12, 2025
"We have been with State Farm insurance and Joan Roisum for about 20 years. Joan Roisum, Shannon Denoma and all staff are professional and courteous. Shannon Denoma was wonderful on helping me with my request. We received fast and excellent service. Very satisfied. Thank you."
Carolyn Duffy
June 9, 2025
"We have been with State Farm and Joan Roisum for over 25 years. She has an excellent staff who respond quickly and are able to help In just about every circumstance. Nicole has been very attentive whenever we’ve had a need or question. Joan is always just a call away, as well, but it is nice to know that her office staff is capable of handling things. Thank you!"
"We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. "
Robert Nelson
June 7, 2025
"Great team, fast response for anything needed and always know exactly who I am when I call! You won’t get lost in the shuffle and always get personal attention and service!!"
"Thank you, Rob, for the great review. We are thankful for the many years we have been able to protect your family! "
Vicki Gresham
May 21, 2025
"We recently purchased insurance for a rental property. Jack was very informative and patient, answering all of our questions and guiding us through the process of selecting appropriate coverage. Thank you for your time and attention."
"Thank you for your review and placing your trust in State Farm. Your business is greatly appreciated!"
Bradley Winter
May 19, 2025
"A great insurance company with a top notch team. You will be hard pressed to find another in the Twin Cities with the responsiveness and attention to detail that Joan and her staff provide."
"Thank you so much for the kind review. We love working with you and will continue to be here anytime you need us!"
Kami Bauer
May 18, 2025
"Amazing customer service! Kiera is so helpful and knowledgeable!"
"Thank you Kami! Kiera is big asset in our Agency!"
Tracie Hanson
May 16, 2025
"I have been with this agency since I was 16, now in my mid-50's. This agency has always treated me with professionalism, respect, compassion but most importantly when we have had to make a claim, I have NEVER had an issue getting my claim covered. My primary contact is Nicole, she is wonderful, patient and always gets back to me in a timely fashion to assist with whatever questions or needs I have, the customer service is top notch! If you are looking for an agency that is outstanding look no further!"
"Thank you, Tracie, for the glowing review! Your family's business and loyalty are greatly appreciated!"
Susan Blaske
February 26, 2025
"Prompt, Thorough and Professional! Happy to recommend!"
"Thank you for your business and the 5 Star Review! "
Angie Keenan
January 29, 2025
"Their customer service has been absolutely incredible. I've had all sorts of questions and they're always answered quickly, and with detail to make sure all ends are answered. Nicole has been wonderful help with countless questions as well! Glad to have joined their insurance!"
"Thank you for your kind words about Nicole. We appreciate your business!"
LaToya Tanise
January 19, 2025
"The service at Joan Roisum - State Farm Insurance is always caring and intentional! I appreciate the thoughtfulness and attention that is always provided. My recent interaction with Nicole for home owner insurance for a new home was seamless. Thank you for the continued great service, nine years and more to go!"
"Thank you for the thoughtful review and your loyalty to us! Your business is MUCH appreciated. Enjoy your beautiful new home!"
Hazel Reinhardt
January 15, 2025
"Excellent service and a prompt response to my call."
"Thank you, we are always happy to help!"
Gary Klaith
January 3, 2025
"We have had a Deer hit the side of the car, to a plumbing issue involving our Condominium, a binder needed in a short period of time! State Farm & the support of Joan, Nicole & the rest of the staff have always been there for us! Thank You"
"Thank you for the great review. It has been our pleasure to serve you!"
Peter Dixon
December 6, 2024
"Great experience with Nicole, solved my issue immediately with a friendly, supportive attitude!"
"Hi Peter! Thank you for being a customer for 40+ years. It has been an honor to serve your family!"
David Ambriz
December 6, 2024
"I have been with State Farm for over 30 years and Joan’s office has been the very best agency that I’ve felt with. Timely communication and quick response is always appreciated. Shout out to Nicole as well who helped me add my daughter to my policy quickly and easily!"
"Hi David! Thank you for the great review and your loyalty to our office and State Farm. We appreciate your business!"
Graham Gnos
November 26, 2024
"Joan and Nicole are amazing and ALWAYS take care of all of our family's insurance needs! Been with them for a long time and would never make a change."
"Your loyalty does not go unnoticed! Our team is happy to help at any time. Thank you Graham!"
Megan Anderson
November 23, 2024
"Kiera was amazing! She was so kind and so helpful. Amazing customer service!"
"Kiera is the best! Thank you for the great review."
Jeanelle Rasmussen
November 22, 2024
"I highly recommend Grace Lehman as an insurance agent! She is prompt, friendly, and very helpful!"
"Thank you Jeanelle for the kind review. Grace and the entire team are always ready to help!"
William Klein
November 22, 2024
"Joan and Nicole were extremely helpful in getting my lake home covered. I have been with State Farm and Joan for over 25 years and service is always great. Bill"
"Thank you for the 5 star review! We're grateful to have you as a valued and loyal customer. "
Will Greiner
November 13, 2024
"Joan took the time to understand my needs and explained everything in straightforward language. I felt fully informed about my situation. When I had to file a claim they were with me every step of the way and made the process quick and stress-free."
"Hi Will! Thank you for the 5-star review! It has been my honor to serve your family's insurance needs for 20+ years. "
Katalin Vastag
November 7, 2024
"Awesome service as always. Nicole is great. Love State Farm !"
"Hi Katalin! Yes, Nicole is great! Thank you for the kind review and your loyalty to our agency. It has been an honor to work with you for so many years. "
Mark Komen
October 29, 2024
"Nicole was easy to work with, kept us informed, was quick to respond to our questions and followed through on getting our policies pulled together. Thanks Nicole!"
"Thank you for the great review! Nicole is the best and we are thankful for her outstanding customer service. "
Donna Schnerk
October 25, 2024
"Wonderful customer service from every member of this team! Very knowledgeable, friendly and responsive! Nicole Mitchell was very helpful today."
"Thank you, Donna! We are so glad you have a great experience with us. We train hard to make sure our team operates efficiently.... glad to know it is working!"
Brent Thronson
October 25, 2024
"Great group to work with, Nicole is always available for questions and help. Strongly recommend!"
"Thank you so much for the review! We are happy to help you and your family with all your insurance needs!"