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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sloane Reckewey

Sloane Reckewey

July 31, 2025

5  out of  5
rating by Sloane Reckewey
"Shannon is very helpful! Thanks, Shannon!"
We responded:
"Hi Sloane! Thank you for the 5-star review!"
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Jeremy Halek

July 28, 2025

5  out of  5
rating by Jeremy Halek
"I have been with Joan for 30 years. Her and her team are the best in the business. I have had numerous claims over the years and her team has always been more than helpful!"
We responded:
"Thank you, Jeremy, for your 3 decades of trusting our Agency and the great review!"
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Michelle Johnson

July 25, 2025

5  out of  5
rating by Michelle Johnson
"Shannon was phenomenal!!!"
We responded:
"Thank you, Michelle, for recognizing Shannon! She is such a vital part of our team and always provides outstanding service!"
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Korey Erb

July 22, 2025

5  out of  5
rating by Korey Erb
"I've been a customer of State Farm and Joan's agency for over 15 years now. Although my wife has had a couple claims I have never had a claim until just recently. My Chevy Tahoe was hit in a parking lot---a hit and run. State Farm help me find repair shop, but because of some rust by the tire initial repair shop declined to do the repairs. Very frustrating. I called and spoke with Shannon Demona in Joan's office to try and resolve my repair shop issue. Shannon was outstanding. She not only helped me find a new repair shop, one that would actually take and repair my Tahoe, but she followed up first thing the next morning. She ensured I was able to get my Tahoe into the new shop and have my expectations met or exceeded. Great to see someone go out of their way to help a client. It was much appreciated and I would recommend Shannon and all the brokers at Joan Roisum's State Fare Agency. You will not be disappointed!"
We responded:
"Thank you, Korey! We so appreciate your business and Joan, Shannon, and the entire team are always here to help!"
Profile photo of Mark

Mark

July 9, 2025

5  out of  5
rating by Mark
"Kristine & team - great service!"
We responded:
"Thank you Mark for taking the time to send a 5 Star review. We appreciate your many years of loyalty!"
Profile photo of Darwin Klockers

Darwin Klockers

July 5, 2025

5  out of  5
rating by Darwin Klockers
"I've been with this agency for over 50 years. I've had a few claims that they have assisted me when asked, and many questions over the years that they have answered promptly and professionally. I highly recommend them."
We responded:
"Thank you, Darwin, for over 50 years with State Farm. We are always happy to answer any questions you may have!"
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Luke Heffernan

June 26, 2025

5  out of  5
rating by Luke Heffernan
"👍🏼"
We responded:
"Thank you Luke!"
Profile photo of JEFF CORBETT

JEFF CORBETT

June 26, 2025

5  out of  5
rating by JEFF CORBETT
"Shannon - Thank you again for your time and patience! It's hard buying a home and you were the nicest, most informative person during this whole stressful process!"
We responded:
"Thank you, Jeff, for the 5-star review. We are thrilled to hear that Shannon was a great resource for you! Please call anytime you need assistance. "
Profile photo of Jenna Gerstein

Jenna Gerstein

June 25, 2025

5  out of  5
rating by Jenna Gerstein
"Shannon is extremely knowledgeable and was so helpful with our insurance needs!"
We responded:
"Thank you for your review, Jenna! We are happy to hear that Shannon has been able to assist you so effectively. "
Profile photo of Kyla Denoma

Kyla Denoma

June 25, 2025

5  out of  5
rating by Kyla Denoma
"Recently switched to State Farm and Shannon has made it easy and seamless! Very knowledgeable, efficient, and helpful."
We responded:
"Thank you for your business, Kyla! Shannon will be delighted to know her efforts and expertise are appreciated. We’re here to help with any future needs!"
Profile photo of Claudia Danner

Claudia Danner

June 25, 2025

5  out of  5
rating by Claudia Danner
"Shannon is fantastic! She delivers exceptional service."
We responded:
"Thank you, Claudia, for recognizing Shannon! We appreciate your business. "
Profile photo of Blake Barta

Blake Barta

June 25, 2025

5  out of  5
rating by Blake Barta
"Joan and her team (especially Spenser) are great!"
We responded:
"Thank you, Blake, for taking the time to recognize our valuable team member Spencer!"
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Kristine Zappa

June 25, 2025

5  out of  5
rating by Kristine Zappa
"Joan is an insurance queen! She can answer any question in a friendly and efficient manner!"
We responded:
"Thank you, Kristine! We are here to assist you and answer any questions you may have!"
Profile photo of Spencer Babineau

Spencer Babineau

June 24, 2025

5  out of  5
rating by Spencer Babineau
"Extremely knowledgeable! I wouldn’t trust my insurance anywhere else!"
We responded:
"Thank you, Spencer! We are glad to hear that you find working with our team enjoyable."
Profile photo of Chad Babcock

Chad Babcock

June 24, 2025

5  out of  5
rating by Chad Babcock
"Great “know it all Agent” and even better person!"
We responded:
"Thank you, Chad, for the great review! Your business is greatly appreciated. "
Profile photo of Treyson Hennesy

Treyson Hennesy

June 24, 2025

5  out of  5
rating by Treyson Hennesy
"Great people!"
We responded:
"Thank you, Treyson, we are here to help!"
Profile photo of Karin Garvie

Karin Garvie

June 24, 2025

5  out of  5
rating by Karin Garvie
"I had a great experience working with Keira on my daughters renters insurance policy. She was friendly and professional. I really appreciate the excellent service — highly recommend Keira for anyone needing insurance support!"
We responded:
"Thank you, Karin, for the thoughtful review. We are thrilled to hear about your experience with Kiera, she is the best! "
Profile photo of Joseph Heller

Joseph Heller

June 24, 2025

5  out of  5
rating by Joseph Heller
"I worked with Grace and she could not have been more kind, thoughtful and helpful! She’s easily the best customer service rep I’ve ever worked with!!"
We responded:
"Thank you, Joseph, for the glowing review and your experience with Grace. Her outstanding service is noted by many of our clients! "
Profile photo of Hallie Werner

Hallie Werner

June 24, 2025

5  out of  5
rating by Hallie Werner
"Kierra was very thorough with answering questions I had for her. I would highly recommend her to anyone. She’s professional and very nice!"
We responded:
"Hallie, thank you for your wonderful review! We are so happy to hear that Kiera's wealth of knowledge was able to assist you with your insurance needs."
Profile photo of Jason Bauer

Jason Bauer

June 24, 2025

5  out of  5
rating by Jason Bauer
"Super friendly and knowledgeable staff, Kiera took the time and helped me and answered all my insurance questions!"
We responded:
"Thank you, Jason, for the great review! Kiera is very patient, and this makes her well-liked by our customers!"
Profile photo of Kelly Helbing

Kelly Helbing

June 24, 2025

5  out of  5
rating by Kelly Helbing
"I can't say enough about the customer service and the immediate assistance I have received from this State Farm office. Keep up the great communications. Thankyou for all you do."
We responded:
"Kelly, thank you for sharing your positive experience with our office! We are so glad our team has provided you with the prompt and personal service you needed."
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john stiff

June 23, 2025

5  out of  5
rating by john stiff
"Everyone at Joan Roisum's State Farm office is spectacular to work with. Quick responses and easy to work with. Been with State Farm for over 40 years!"
We responded:
"Thank you for your John for the wonderful review and years of loyalty to State Farm! We are here for any other insurance needs or questions you may have."
Profile photo of Nick Lehmann

Nick Lehmann

June 20, 2025

5  out of  5
rating by Nick Lehmann
"Joan and her team are the best of the best! Grace has been extremely quick to respond and is very helpful!"
We responded:
"Thank you, Nick, for sharing your positive experience about Grace and our team!"
Profile photo of Julie Harrington

Julie Harrington

June 16, 2025

5  out of  5
rating by Julie Harrington
"Joan has supported my insurance needs for over 25 years. She is a professional and knows the market better than anyone. Highly recommend her and her awesome team!!"
We responded:
"Julie thank you for the great review AND over 2 decades of loyalty to State Farm and our Agency! Your business means a lot and we are always here to assist!"
Profile photo of Grant Parrish

Grant Parrish

June 14, 2025

5  out of  5
rating by Grant Parrish
"Been with State Farm for a while now and Joan’s team has always been kind and efficient. Additional appreciation to Kiera who helped me with my policy questions today!"
We responded:
"Thank you, Grant! Kiera is such a valuable member of our team—we are so glad she was able to help with your insurance questions. We appreciate you taking the time to share this!"