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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abby Platteter

Abby Platteter

January 11, 2026

5  out of  5
rating by Abby Platteter
"Clear policies and payments"
We responded:
"Abby, thank you for the 5 stars and thank you for your business! We are here to assist with any questions or concerns you may have!"
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Mark Evans

January 7, 2026

5  out of  5
rating by Mark Evans
"I've been very pleased with how prompt and professional the agency has been every time I have contacted them with questions or concerns. The several agencies I've used in the past "never" responded to help in claims. This agency has been terrific!"
We responded:
"Mark, thank you for the 5-star review. We are here for you and happy to help with all your questions and claims! Thank you for your business. "
Profile photo of Eva Summers

Eva Summers

December 26, 2025

5  out of  5
rating by Eva Summers
"I had a great experience working with Shannon. Even though I wasn't able to move forward with the insurance because of my driving record, she was professional, honest, and took the time to explain everything clearly. I really appreciated the effort and customer service."
We responded:
"Hi Eva: I am sorry we were not able to help you with your insurance today. When things change Shannon will be ready and willing to help get you into the State Farm family!"
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Carissa Barden

December 23, 2025

5  out of  5
rating by Carissa Barden
"Joan and Shannon are very reliable and helpful! We have been with Joan for years and have been very happy with the service we receive."
We responded:
"Thank you, Carissa for the thoughtful review! We are thankful for the almost 20 years of helping your family! "
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Tianna Kuwica

December 13, 2025

5  out of  5
rating by Tianna Kuwica
"Great service team!"
We responded:
"Thank you!"
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Jordan Cowing

December 8, 2025

5  out of  5
rating by Jordan Cowing
"Fantastic service!"
We responded:
"Thank you Jordan!"
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Dana Winden

December 3, 2025

5  out of  5
rating by Dana Winden
"Joan Rosium State Farm agent is the best, and has a great team! They always take such good care of me and my Insurance needs! Shout out to Shannon she’s amazing! Dana"
We responded:
"Dana! Thank you for the kind review and your years of loyalty. We are all here to serve you!"
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Elizabeth Laing

November 12, 2025

5  out of  5
rating by Elizabeth Laing
"I've been with Joan for decades because she is wonderful. Kudos to her staff too."
We responded:
"Thank you, Elizabeth, for the great review. Please reach out anytime you need assistance!"
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John Axen

September 30, 2025

5  out of  5
rating by John Axen
"Had a great experience working with Kristine!"
We responded:
"Thank you John for the 5 Star Review and recognition of Kristine!"
Profile photo of Suchita Padmanabhan

Suchita Padmanabhan

September 27, 2025

5  out of  5
rating by Suchita Padmanabhan
"Kristina Zappa was extremely courteous and took down my information accurately. She followed through with the information that I was looking for which shows her overall competence."
We responded:
"Thank you Suchita for recognizing Kristine on her outstanding work!"
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Thomas Bernier

September 24, 2025

5  out of  5
rating by Thomas Bernier
"9-24-25 - I called Shannon today regarding my completion of my "55+ safe driving certificate". I asked her to apply the appropiate discount to my auto Insurance premium. She replied "I will be happy to !""
We responded:
"Thank you for the great review and we are thrilled to hear Shannon took care of you in her usual delightful way! "
Profile photo of Kim Leinhauser

Kim Leinhauser

September 24, 2025

5  out of  5
rating by Kim Leinhauser
"They are wonderful team to work with! Quick and responsive."
We responded:
"Thank you Kim! You are one of the agencies original customers and we greatly appreciate your family's business!"
Profile photo of Jack McCauley

Jack McCauley

August 20, 2025

5  out of  5
rating by Jack McCauley
"We have been with the Roisum group for many years. They have always been quick to respond and offer clear and helpful advice. When I hang up, I feel like I have someone in my corner looking out for my best interest."
We responded:
"Jack, thank you for the great review. We are so glad to hear your confidence in our agency. Customers like you make our job very rewarding!"
Profile photo of Sloane Reckewey

Sloane Reckewey

July 31, 2025

5  out of  5
rating by Sloane Reckewey
"Shannon is very helpful! Thanks, Shannon!"
We responded:
"Hi Sloane! Thank you for the 5-star review!"
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Jeremy Halek

July 28, 2025

5  out of  5
rating by Jeremy Halek
"I have been with Joan for 30 years. Her and her team are the best in the business. I have had numerous claims over the years and her team has always been more than helpful!"
We responded:
"Thank you, Jeremy, for your 3 decades of trusting our Agency and the great review!"
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Michelle Johnson

July 25, 2025

5  out of  5
rating by Michelle Johnson
"Shannon was phenomenal!!!"
We responded:
"Thank you, Michelle, for recognizing Shannon! She is such a vital part of our team and always provides outstanding service!"
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Korey Erb

July 22, 2025

5  out of  5
rating by Korey Erb
"I've been a customer of State Farm and Joan's agency for over 15 years now. Although my wife has had a couple claims I have never had a claim until just recently. My Chevy Tahoe was hit in a parking lot---a hit and run. State Farm help me find repair shop, but because of some rust by the tire initial repair shop declined to do the repairs. Very frustrating. I called and spoke with Shannon Demona in Joan's office to try and resolve my repair shop issue. Shannon was outstanding. She not only helped me find a new repair shop, one that would actually take and repair my Tahoe, but she followed up first thing the next morning. She ensured I was able to get my Tahoe into the new shop and have my expectations met or exceeded. Great to see someone go out of their way to help a client. It was much appreciated and I would recommend Shannon and all the brokers at Joan Roisum's State Fare Agency. You will not be disappointed!"
We responded:
"Thank you, Korey! We so appreciate your business and Joan, Shannon, and the entire team are always here to help!"
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Mark

July 9, 2025

5  out of  5
rating by Mark
"Kristine & team - great service!"
We responded:
"Thank you Mark for taking the time to send a 5 Star review. We appreciate your many years of loyalty!"
Profile photo of Darwin Klockers

Darwin Klockers

July 5, 2025

5  out of  5
rating by Darwin Klockers
"I've been with this agency for over 50 years. I've had a few claims that they have assisted me when asked, and many questions over the years that they have answered promptly and professionally. I highly recommend them."
We responded:
"Thank you, Darwin, for over 50 years with State Farm. We are always happy to answer any questions you may have!"
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Luke Heffernan

June 26, 2025

5  out of  5
rating by Luke Heffernan
"👍🏼"
We responded:
"Thank you Luke!"
Profile photo of JEFF CORBETT

JEFF CORBETT

June 26, 2025

5  out of  5
rating by JEFF CORBETT
"Shannon - Thank you again for your time and patience! It's hard buying a home and you were the nicest, most informative person during this whole stressful process!"
We responded:
"Thank you, Jeff, for the 5-star review. We are thrilled to hear that Shannon was a great resource for you! Please call anytime you need assistance. "
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Jenna Gerstein

June 25, 2025

5  out of  5
rating by Jenna Gerstein
"Shannon is extremely knowledgeable and was so helpful with our insurance needs!"
We responded:
"Thank you for your review, Jenna! We are happy to hear that Shannon has been able to assist you so effectively. "
Profile photo of Kyla Denoma

Kyla Denoma

June 25, 2025

5  out of  5
rating by Kyla Denoma
"Recently switched to State Farm and Shannon has made it easy and seamless! Very knowledgeable, efficient, and helpful."
We responded:
"Thank you for your business, Kyla! Shannon will be delighted to know her efforts and expertise are appreciated. We’re here to help with any future needs!"
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Claudia Danner

June 25, 2025

5  out of  5
rating by Claudia Danner
"Shannon is fantastic! She delivers exceptional service."
We responded:
"Thank you, Claudia, for recognizing Shannon! We appreciate your business. "
Profile photo of Blake Barta

Blake Barta

June 25, 2025

5  out of  5
rating by Blake Barta
"Joan and her team (especially Spenser) are great!"
We responded:
"Thank you, Blake, for taking the time to recognize our valuable team member Spencer!"